1. DEFINITIONS

We collect and generate various data points about you. Data by which you are identified is termed as "Personal Data". Personal Data does not mean information that is freely available or accessible in public domain. Your Privacy is of utmost importance to us and protection of your Personal Data is a key commitment for us. We are governed by the provisions of applicable law in India including the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2023 to maintain the privacy of your Personal Data.

2. What Personal Information about Customers Does Finixwings Offer House Opc pvt. ltd. collect?

We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect: Information You Give Us: We receive and store any information you provide in relation to Finixwings Offer House Opc pvt. ltd. Services. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Finixwings Offer House Opc pvt. ltd. Services. Automatic Information: We automatically collect and store certain types of information about your use of Finixwings Offer House Opc pvt. ltd. Services, including information about your interaction with content and services available through Finixwings Offer House Opc pvt. ltd. Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Finixwings Offer House Opc pvt. ltd. Services and other content served by or on behalf of Finixwings Offer House Opc pvt. ltd. on other websites. Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our Careers, which we use to correct our records and deliver your next purchase more easily.

3. For What Purposes Does Finixwings Offer House Opc pvt. ltd. Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:-
◉ Purchase and delivery of products and services. We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
◉ Provide, troubleshoot, and improve Finixwings Offer House Opc pvt. ltd. Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Finixwings Offer House Opc pvt. ltd. Services.
◉ Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Finixwings Offer House Opc pvt. ltd. Services.
◉ Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services
◉ Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
◉ Communicate with you. We use your personal information to communicate with you in relation to Finixwings Offer House Opc pvt. ltd. Services via different channels (e.g., by phone, e-mail, chat).
◉ Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads
◉ Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Finixwings Offer House Opc pvt. ltd. , and others. We may also use scoring methods to assess and manage credit risks.

4. Purpose of Finixwings Offer House Opc pvt. ltd. Application?

Finixwings Offer House Opc pvt. ltd. application is used to do recharges and also used to perform banking activities like Banking, money transfer, Aadhar Enable payment system, micro ATM, UPI payment system, collection UPI etc.

5. Why we are using Contact List?

We are using contact list because through this users no need to type the details manually. It will also increase the user performance. It will also increase the Application performance. User can easily handle the application through this.

6. What Information take?

By providing Us Your Information or by making use of the Finixwings Offer House Opc pvt. ltd. provided by the Finixwings Offer House Opc pvt. ltd. App or Finixwings Offer House Opc pvt. ltd. platforms, You hereby consent to the collection, storage, processing, disclosure and/or transfer of any or all of Your Personal Information (as defined below), Sensitive Personal Information (as defined below) and Non-Personal Information (as defined below) by Finixwings Offer House Opc pvt. ltd. Entities, as specified under this Privacy Policy. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website/Application to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

◉ Personal Information - any information that relates to You, which, either directly or indirectly, in combination with other information available is capable of identifying You as a person. Your personal information shall include but not limited to the following -,
◉ Your name, parent?s name, address, telephone number, e-mail address and other Finixwings Offer House Opc pvt. ltd. graphic information.
◉ Your date of birth, gender and marital status.
◉ Any other information provided by you as part of ?Know your customer? norms as required under applicable laws.
◉ Information related to transactions processed on Finixwings Offer House Opc pvt. ltd. platforms, excluding payment instrument details.
◉ Sensitive Personal Information - Data or information of a person means which consists of information relating to - Password
◉ Financial information such as Bank account or credit card or debit card or other payment instrument details Physical, physiological and mental health condition
◉ Any information relating to the above points shared by You.

Any of the information received by Finixwings Offer House Opc pvt. ltd. Entities for processing, stored or processed under lawful contract otherwise.Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Personal Information and may be regarded as Personal Information.

Non-Personal Information- We and our Service Providers may collect non-personal data while you access Finixwings Offer House Opc pvt. ltd. platforms via url, smartphones or any other mobile devices. This information shall not identify you as a person.
◉The devices and identification numbers of devices used by you to access Finixwings Offer House Opc pvt. ltd. platforms.
◉I.P address and information related to the I.P address.
◉Your geographic location, cookies stored on your browser/devices and behaviour on Finixwings Offer House Opc pvt. ltd. platforms.
◉ The operating system of your device, browser, browsing behaviour and any other data as permitted to be stored by mobile app stores.
◉ OTP sent to you by your issuer bank or Finixwings Offer House Opc pvt. ltd. platforms exclusively to carry out transactions on Finixwings Offer House Opc pvt. ltd. platforms.
◉ Your messages on message boards, chats or any other message/feedback areas shared on Finixwings Offer House Opc pvt. ltd. Platforms and Social Media.
◉Information may be collected in various ways and formats during the course of your visit or access to Finixwings Offer House Opc pvt. ltd. Platforms by way of - Visiting Finixwings Offer House Opc pvt. ltd. platforms.
◉ Registering on Finixwings Offer House Opc pvt. ltd. platforms as an user or merchant? or any other relationship that may be governed by terms and conditions listed on Finixwings Offer House Opc pvt. ltd. platforms.
◉Transacting or attempting to transact on Finixwings Offer House Opc pvt. ltd. platforms.
◉Accessing, links, e-mails, notifications sent or owned by Finixwings Offer House Opc pvt. ltd. platforms.
◉ Otherwise dealing with any of the Finixwings Offer House Opc pvt. ltd. Entities?
We and our Service Providers or Business Partners may also collect information made publicly available through other third-party platforms, through online or offline databases that are otherwise legitimately obtained and are subject to the third partys terms of use and/or privacy statement.
We may automatically track certain information about you based upon your behaviour on our App. We use this information to do internal research on our users Finixwings Offer House Opc pvt. ltd. graphics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. We and our Service Providers use data collection tools such as cookies/similar,etc on certain pages of the app to help analyse our app page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a "cookie" We and our Service Providers also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are session cookies, You are always free to decline our cookies if your device permits, although in that case you may not be able to use certain features on the app and you may be required to re-enter your password more frequently during a session

7.Finixwings Offer House Opc pvt. ltd. FEES

7.1- In consideration of and subject to payment of the Finixwings Offer House Opc pvt. ltd. Fees, Finixwings Offer House Opc pvt. ltd. has agreed to make available the Finixwings Offer House Opc pvt. ltd. Quids Services to you as per these Terms and Conditions as specified in Annexure A.
7.2- Quoted Finixwings Offer House Opc pvt. ltd. Fees is exclusive of any applicable taxes, all of which shall be the liability of and charged to you.
7.3- Finixwings Offer House Opc pvt. ltd. shall be entitled, without exception and at its discretion, to deduct from any payments to be made to you, all outstanding Finixwings Offer House Opc pvt. ltd. Fees and any taxes.

8. About services :

a. Recharge
  It includes, Prepaid Mobile Recharge, Postpaid mobile recharge, Data Card etc.
b. BBPS
  It includes all the bill payment, and Recharges of mobile prepaid, postpaid, electricity bill payment, Gas Bill Payment etc.
c. Money transfer
  User can transfer the money from his wallet to bank account directly.
d.AEPS(Adhar Enable payment system)
  User can do the AEPS transaction through biometric device, they can take the fund to his wallet from user bank accounts, after that it take the amount to his bank account
e. Pan Card
   PAN (Permanent account number) cards are a necessity for all taxpayers in the country. To file for taxes, the Government of India has made it mandatory for all taxpayers to have a PAN card.
f.Loan
  Through the KRISHNA RECHARGE loan service, retailers and customers can quickly get loans from reliable banks and companies at an attractive interest rate with very few documents.

9. Usage of Your Personal Data

Finixwings Offer House Opc pvt. ltd. aspires to deliver a safe, efficient, smooth and customized experience. We aspire to provide services and features that most likely meet your needs, and to customize our Website/Application to make your experience safer and easier. Finixwings Offer House Opc pvt. ltd. may collect, use, store and transfer your Personal Information including Sensitive Personal Information and Non-personal information for the following purposes
◉ Verification of your identity, access, privileges assigned in order to provide the services you request, or we intend to offer.
◉ To resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services,
◉ To inform you about online and offline offers, products, services, and updates; customize your experience and Improving your experience while using the application by presenting advertising, products and offers tailored to you.
◉ To detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
◉ To analyse Finixwings Offer House Opc pvt. ltd. graphic and profile data about our users activity on our app.
◉ To help diagnose problems with our server, and to administer our app. Your IP address is also used to help identify you and to gather broad Finixwings Offer House Opc pvt. ltd. graphic information.
◉ Responding to the judicial process and providing information to law enforcement agencies or any government agency in connection with a query/investigation on matters as permitted by law.
◉ Allow third parties to contact with You for products and services availed/requested by You on Finixwings Offer House Opc pvt. ltd. platforms or third party links.
◉ To identify security breaches and attacks, investigating, preventing and taking action on illegal or suspected fraud or money laundering activities and conducting forensic audits as part of internal or external audit or investigation by any of the Finixwings Offer House Opc pvt. ltd. Entities or government agencies located within India or outside Indian Jurisdictions.
◉ Sharing, disclosing and transfer of data in case of any major event such as merger, acquisition, sale or transfer of assets in case of any Force Majeure event to any other Finixwings Offer House Opc pvt. ltd. Entity or third party.
◉ For data processing, statistical or risk analysis and for analytics and review for improvement of the product/services.
◉ For designing and marketing, Finixwings Offer House Opc pvt. ltd. products/services and its affiliates products/services.
◉ For conducting risk management.
To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We identify and use your IP address to help diagnose problems with our server, and to administer our app. Your IP address is also used to help identify you and to gather broad Finixwings Offer House Opc pvt. ltd. graphic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and Finixwings Offer House Opc pvt. ltd. graphic information (like zip code, age, or income level). We use this data to tailor your experience at our app, providing you with content that we think you might be interested in and to display content according to your preferences.

10. Company Details & Contact

a. Name : Finixwings Offer House Opc pvt. ltd.
b. Address : R/o 709-D Titenium city,100 feet road anandangar , polytechnic (Ahmedabad) city Ahmedabad - 380015 Gujarat
c. Email - [email protected]